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Privacy policy
We have a legal duty to protect the privacy of all personal data obtained from you while you are using this website. Some web usage and technical information is collected by this website to help us improve our service to you, but this does not contain any personal data.
Our web privacy policy explains what information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.
For full details of how we manage all personal data handled by us, including how to exercise your rights under the law, please read personal information and data protection page.
Website management
This website is managed by our communications team. You can email them via communications@slam.nhs.uk
Data protection
Under the Data Protection Act, we must protect any information collected from you. We use leading technologies and encryption software to protect your data, and maintain strict security standards to prevent any unauthorised access to it.
The information we collect
We collect the following kind of information from people visiting the website:
- Feedback (through visitors emailing us or completing online forms)
- Fite usage information, using cookies and page tagging techniques
After we reply to your feedback, a record of your message will be kept for the minimum of time required before it's deleted. The length of time we keep the information is in accordance with the Department of Health and Social Care's retention schedule.
Cookies
Cookies are small text files that are held on your computer. We use cookies to gather information to help us improve the website.
How we use your information
Information we collect is used to:
- Improve the content and design of the website
- Contact visitors (with their permission)
We will never share your information with other organisations for marketing, market research or commercial purposes. We don’t pass on your personal information to any other website.
Third party content and linking to other websites
This website contains links to other NHS and non-NHS websites. This website privacy policy applies to South London and Maudsley NHS Foundation Trust only.
Following a link to another website
When you go to another website, read the privacy policy on that website if you want to know what it does with your information. We don’t pass on any of your personal information to other websites.
Following a link to our website from a third party website
Following a link to our website from a third party website
When you come to our website from another website, we may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to us if you want to know about this.
These policies will explain how they collect and use your personal information, and whether they pass this on to websites they link you to.
Third party website content
We embed external content from third party websites such as YouTube and including cookies. This content is not published on our website. It is delivered using tools and services from third party sites that can be inserted into our site such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third party provider and not ours.
Changes to this policy
We may make changes to this web privacy policy at any time. Changes will be posted here and are effective immediately. You should visit this page regularly so you know:
- what personal information we collect
- how we use your personal information
- when (if ever) we share your personal information with someone else
