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We are committed to building a culture of continuous learning and improvement; a culture where patients, staff, carers and families, and the communities we serve are empowered to be part of the solution. Where people feel safe and able to share ideas and challenge the status quo. Improvement is everyone’s job and part of our everyday work.
The strategic direction for the Quality Centre aligns with the Trust’s overarching Aiming High; Changing Lives, and its five strategic ambitions.
To achieve our goals, we are changing the way improvement works in the Trust. At the heart of our approach is one of collaboration and involvement. The Quality improvement programme focuses on empowering people; giving staff, patients, families and carers the tools, skills and knowledge to make the improvements that matter most.
With fewer resources and more pressure, we need to be more focused and targeted in our improvement efforts. This isn’t about working harder or doing more. To achieve our goals, we are focusing on: